PRIVACY & COOKIE POLICY

Privacy Policy

Effective Date: 4th August 2024

Susette Holistic Healing (the "Site") is owned and operated by Susette Jarvis. Susette Jarvis is the data controller and can be contacted at: susette@susette-holistichealing.com

Purpose

The purpose of this Privacy Policy (this "Policy") is to inform users of our Site about:

1. The personal data we collect.
2. How we use the collected data.
3. Who has access to the data collected.
4. The rights of Site users regarding their data.
5. Our cookie policy.

This Policy applies in addition to the terms and conditions of our Site.

Australian Privacy Principles

In compliance with the Australian Privacy Act 1988 (Cth), we adhere to the Australian Privacy Principles (APPs), which govern the handling of personal information.

Consent

By using our Site, users agree to the conditions set out in this Privacy Policy. If you provide consent for processing your personal data, you may withdraw it at any time by contacting us at susette@susette-holistichealing.com. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Personal Data We Collect

Data Collected Directly:
- First and last name
- Email address
- Auto-fill data

Data Collected Automatically:
- Usage data through cookies and similar technologies

Data Collection Methods:
- Account creation
- Accessing courses and membership sites

How We Use Personal Data

We use the collected data for the following purposes:
- To communicate with users
- To manage accounts and memberships
- To provide and improve our services

Data Access and Sharing

Internal Access:
- User data may be accessed by employees who need it for business purposes.

External Disclosures:
- We do not sell or share your data with third parties except in the following cases:
- Legal obligations
- Legal proceedings
- Protection of legal rights
- Sale or transfer of the business

Links to Other Sites:
- Our Site may contain links to other websites. We are not responsible for the privacy policies or practices of those sites.

Data Retention

We will retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. You will be notified if data retention extends beyond this period.

Data Security

We use industry-standard security measures to protect your personal data. Despite these efforts, no data transmission over the internet can be guaranteed as completely secure. We strive to ensure reasonable precautions are taken to protect your data.

Your Rights

Under Australian law, you have the following rights:
- Right to access your data
- Right to request corrections
- Right to request deletion
- Right to restrict processing
- Right to object to processing

To exercise these rights, please contact us at susette@susette-holistichealing.com.

Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware of such data, it will be deleted as soon as possible.

Cookies Policy

Types of Cookies Used:
1. Functional Cookies: Remember selections made on the Site for future visits.
2. Analytical Cookies: Improve the Site’s design and functionality by collecting data on usage patterns.

You can choose to be notified about cookie transmissions or disable cookies in your browser settings, though this may affect your user experience.

Policy Modifications

This Privacy Policy may be updated from time to time to comply with legal requirements or reflect changes to our data collection practices. The "Effective Date" at the top of this Policy will be updated accordingly. We recommend reviewing this Policy periodically. Significant changes may be communicated via email.

Complaints

If you have any complaints about our data practices, please contact us at susette@susette-holistichealing.com. If we do not resolve your concerns satisfactorily, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contact Information

For any questions, concerns, or complaints, please contact our Privacy Officer, Susette Jarvis, at:

Email: susette@susette-holistichealing.com
Contact Page: https://www.susette-holistichealing.com/contact